FAQ

Question 1

What does VET&GO do?

Accepted Answer

VET&GO is a team of experienced and passionate emergency veterinarians, specifically trained to handle any type of veterinary emergency involving cats, dogs, and exotic pets (rabbits, guinea pigs, hamsters…). Just like a traditional veterinary clinic, we provide both emergency care and general medicine in our centers to safeguard your pet’s health. Unlike a veterinarian who is only available by appointment, our on-call veterinarians are immediately available to respond to emergencies, while ensuring the same medical follow-up and quality of care as in a daytime veterinary clinic.

Question 2

What should I do if my pet needs emergency care?

Accepted Answer

Always call 078 79 00 58 before visiting one of our veterinary emergency centers in Brussels, Walloon Brabant, or Namur. This allows our on-call veterinarian to prepare the veterinary clinic and welcome your pet without delay. We will give you the best advice to care for your companion and, if necessary, invite you to bring them to our emergency veterinary clinic in Uccle, Woluwe, Mont-Saint-Guibert, or Bouge, depending on your location. Our emergency veterinary centers are equipped like full veterinary clinics to provide fast and comprehensive care, whether for a dog, a cat, or a more fragile animal such as a rabbit or hamster.

Question 3

Can VET&GO provide transport for my pet?

Accepted Answer

Unfortunately, VET&GO is not equipped to transport pets. We recommend contacting a pet taxi or asking a friend or family member to help bring your animal quickly to one of our veterinary clinics. This reduces stress for your pet and ensures a rapid examination by an emergency veterinarian, who can immediately assess the situation and begin the necessary treatment.

Question 4

How can I recognize a veterinary emergency?

Accepted Answer

Many symptoms or signs can alert you and lead you to call an emergency veterinarian in Walloon Brabant, Namur, or Brussels: prolonged loss of appetite, diarrhea, breathing difficulties, ingestion of toxic products or foods… A veterinary emergency can also result from a car accident, a bite, a fall, or a serious wound. At the slightest doubt, call your regular veterinarian or, outside opening hours, an emergency veterinary clinic near you such as VET&GO. Over the phone, an on-call veterinarian will explain the first steps to take and tell you whether your pet should be seen quickly in a veterinary clinic or can wait until your regular vet reopens.

Question 5

What are the most common veterinary emergencies?

Accepted Answer

The veterinary emergencies most frequently handled by our on-call veterinarians in Brussels involve dogs and cats, and include respiratory distress, urinary blockages, and food poisoning. We also regularly see cases of persistent vomiting, abdominal pain, fractures, or complicated births. At our veterinary clinic in Uccle VET&GO, as well as in Woluwe, Corbais, or Bouge, we are fully equipped to perform all types of examinations thanks to an analysis laboratory and medical imaging (X-rays, ultrasounds). Our emergency veterinary services in Brussels, Walloon Brabant, or Namur also allow us to operate on your pet in optimal conditions and to hospitalize them if close monitoring is needed.

Question 6

Emergency veterinarian near me?

Accepted Answer

Our veterinary centers are located in Walloon Brabant (Mont-Saint-Guibert), Namur, Louvain, and Brussels (Uccle and Woluwe). Wherever you are, a VET&GO emergency veterinarian is close by to provide fast care. Our veterinary clinics help reduce long travel times for your pet in distress. You can contact us with confidence for emergency veterinary services, day or night, and receive immediate advice on whether a consultation is necessary or what first steps to take.

Question 7

How do I know if my pet really needs emergency care?

Accepted Answer

If you have doubts about your pet’s health, it is always better to contact your regular veterinarian or an emergency veterinary center such as VET&GO. An on-call veterinarian can advise you whether your pet needs immediate attention in a veterinary clinic or can wait until your regular vet reopens. It is always safer to consult unnecessarily than to risk a condition worsening. In any case, our emergency veterinarians are here to reassure you and guide your decisions.

Question 8

Are VET&GO centers open 24/7?

Accepted Answer

Our emergency veterinary centers are open at night, on weekends, and on public holidays. During the day, our veterinary clinics also provide specialized consultations in imaging and osteopathy. You therefore always have access to a qualified veterinarian, whether for an emergency in the middle of the night or for more specific medical follow-up during the day. This continuity of care ensures complete and reassuring support for your pets at any time.

Question 9

What kind of equipment do VET&GO clinics have?

Accepted Answer

VET&GO clinics are equipped with an analysis laboratory and a medical imaging room, allowing us to perform X-rays and ultrasounds (FAST). We also have a fully equipped operating room for surgical procedures, advanced monitoring equipment, and adapted hospitalization areas. This comprehensive medical environment enables our on-call veterinarians to make precise diagnoses and effectively treat all types of veterinary emergencies, under the same conditions as a modern, large-scale veterinary clinic.

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